RECALL OF THE EXPED TORRENT 30/45 - LOT-9110

Have you purchased a Torrent 30 or 45 in the past weeks? The following may apply to you:

Unfortunately we need to recall the waterproof backpacks Torrent 30 and 45 with the production number (LOT) 9110. We have come to the conclusion that not all seams offer 100% waterproof performance. This could lead to damage of the packed contents. 

This recall applies to the backpack model Torrent in sizes 30 and 45 liters (all colours) and exclusively of this years spring production (LOT 9110). This number is marked on the backpacks hangtag above the barcode but also on a black textile tab on the backpack itself. The tab is located under the buckle of the left shoulder strap. Please check the number prior to further action.

 

 

 

 

 

List of affected models

LOT-9110     Torrent 30                   black

LOT-9110     Torrent 30                   olive grey

LOT-9110     Torrent 30                   lime

LOT-9110     Torrent 45                   black

LOT-9110     Torrent 45                   olive grey

LOT-9110     Torrent 45                   lime

Proceed as follows: If your Torrent 30 or 45 is of this production LOT please return it to the shop you purchased it from. They will take further action. We will then inspect your Torrent for possible manufacturing faults.

The expected processing time is approximately 4 weeks. Thank you for your patience. Unfortunately we cannot accept backpacks sent in directly to Exped.

Our Torrent series backpack packs have been reliable and durable travel companion for years. Our high quality standards must be ensured and has therefore lead us to initiate this recall. We apologize for any inconvenience caused and thank you for your cooperation. 

Kind regards

the Exped-Team