Storage

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Question

How do I repair a puncture in my drybag?

Answer

Please note that the warranty covers materials and workmanship, not damage caused by use. Durable waterproof repairs of holes or tears can be made easily with a sleeping mat repair kit or with PU and silicone glue that can be purchased at your local outdoor gear shop. Small punctures can be located easily by holding the drybag up against a light source (sunlight or headlamp); mark the puncture and apply the glue according to manufacturers instructions.



Tip: Depending on the coating of your drybag either use PU glue for PU coatings or silicone glue on silicone coatings.

Question

How can I clean packsacks and drybags?

Answer

Packsacks and drybags (this is not brand specific) should never be washed in washing machines or dried in a tumble dryer as this can lead to permanent damage of the fabrics and the PU coating . A further problem is detergent residue and fabric softeners that damage the coating. We recommend washing your drybag by hand in warm water using ph-neutral soap, baby shampoo or shower gel. Stains can be removed with a soft brush. Air dry thoroughly (no direct sunlight or heat source) and store in a dry place.

Tents

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Question

How should I store my tent?

Answer

Before storing your tent make sure it is completely dry. Drying a tent can take a few days. Storing a wet tent will lead to mildew or permanent damage of the coatings. Store your tent in a dry place.

Question

Should I treat the seams of an "Extreme" version tent and how?

Answer

The seams of a silicone coated tent cannot be factory seam-taped. The seams are sewn with cotton-wrapped polysester thread that expands when wet to seal the stitch holes. The seams of an "extreme" series tent can be treated with a special silicone seam sealer.

Question

Do I need to use a footprint?

Answer

The footprint protects the tent floor from abrasion or damage through sharp objects.

Question

What is the best way to set up a tent? Wind direction, sun?

Answer

Our 4-season tents are designed for optimal protection against wind and rain. This means that on one side the rainfly reaches the ground to protect the canopy from driving rain, wind and sand. The opposite side has a gap that allows free flow of air for venting. This also hinders high concentrations of carbon monoxide.

Question

Why is the water column of the tent floor higher?

Answer

The floor requires a higher water column to cope with the pressure created by standing or kneeling on the fabric floor.

Question

Why does a tent rainfly have a relatively low water column compared to a rain jacket?

Answer

This is because a rainfly does not require the same water column a jacket may need to cope with the pressure created by backpack shoulder straps as an example. The waterproofness of a rainfly can be compared to an umbrella that is waterproof purely through the tension of the fabric. 

Question

What does the water column value mean?

Answer

Water column or hydrostatic pressure is a unit of measure used to describe the waterpoofness of fabrics. A 10 cm² fabric sample is tensioned under a water cylinder. The point under which droplets are pressed through the fabric indicates the water column.

Question

How should I clean my tent?

Answer

A tent should be kept clean. Dirt or bird droppings are best removed with water. Refrain from using detergents or mechanical pressure as these will damage the coatings.

Never wash a tent in a washing machine or dry in a tumble dryer.

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